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Client API Operational
Portal - UK Operational
Auth0 User Authentication Operational
Backend API Operational
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Regular Maintenance Oct 6, 2026 17:00-19:00 UTC

This is a notification that the Diesta system will undergo regular maintenance. We don't expect the system to become unavailable during this time, but users may experience some minor deviations from the normal performance.
Posted on Oct 01, 2026 - 14:48 UTC

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 UTC
Update -
Major features


- Added support for an additional banking data integration.
- Added configurable auto-force policies for bank accounts, including write-off and overpayment limits, permissions and audit history.
- Connected the transfer journey to live APIs for account selection, review, scheduling and transfer history.
- Added secure downloads for completed reports from Report History.
- Added configurable operational notifications for stale bank balances and critical reconciliation results.
- Added search to the bank-tagging list.
- Added configurable controls that require remittance sums to be settled before their payment items can be reconciled to premiums.
- Expanded remittance ingestion with updated schemas, entity-account routing and broader currency support.



Minor features


- Extended eligible trust-to-remittance matching windows to 30 days for configured account relationships.
- Expanded automated coverage for same-currency reconciliation, forced allocation and cleanup journeys.
- Extended the route-first Portal architecture across Bank, Home, Administration, Tasks, Partners, Premiums and Data Integrity.
- Added explicit handling for outbound SFTP and archive files so they are not treated as inbound ingestion failures.
- Updated data-integrity monitoring to recognise supported forced bank-to-bank overpayments.



Bug fixes


- Addressed high-priority banking workflow, tagging and configuration issues.
- Fixed automatic bank-to-bank matching so allocations use compatible signs, durable batches and correct downstream journal processing.
- Replaced unsuitable report-password words with a controlled customer-appropriate vocabulary and cryptographically secure generation.
- Fixed Workhorse allocation badges so they use authoritative persisted and provisional allocation values.
- Improved Payout Due performance for large portfolios.
- Fixed inconsistent month, summary and payee totals across Payout Due views.
- Improved multi-payee payout generation with asynchronous processing, idempotency and durable reservations.
- Added integrity checks ensuring payout snapshots, reconciliations and journals contain the same allocations and amounts.
- Prevented bank-to-premium unreconciliation when an allocated instalment has an active payout or reservation.
- Fixed premium unreconciliation so dependent payout eligibility and Due balances are correctly unwound.
- Improved the performance of individual outstanding-partner views.
- Improved premium API performance by paginating before loading the complete relation graph.
- Fixed linked bank-transaction creation so duplicate-reference failures do not commit partial financial records.
- Fixed the Portal action that could prevent users from cash-settling an eligible remittance sum.
- Fixed journal activity amounts displaying the wrong currency symbol.
- Updated bank-statement ingestion to skip unsupported proprietary balance records safely.
- Fixed organisation date-format preferences not being applied on the reconciliation Workhorse page.
- Improved payout-deletion processing to avoid slow statement-reconciliation impact queries and repeated background processing.
- Fixed tabular remittance ingestion so statement context, totals and locale-formatted monetary values are preserved and parsed correctly.


Sep 24, 15:32 UTC
Scheduled - Scheduled maintenance will take place between 18:00 and 20:00 British local time.
Jul 16, 10:55 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.